✓ Grew the team of IT professionals from 7 to 35, establishing specialized groups within the IT organization to enhance expertise and efficiency.
✓ Streamlined IT processes, significantly improving efficiency and effectiveness through process reengineering and automation.
✓ Set up three temporary expansion sites to support rapid operational growth.
✓ Led the IT aspects of the expansion to a 900-seat facility, strategically planning and executing to meet the growing business demands.
✓ Designed and implemented a highly redundant network infrastructure, ensuring maximum uptime and reliability for critical business operations.
✓ Negotiated vendor contracts, achieving a 33% reduction in cloud subscription costs and optimizing the budget.

✓ Successfully executed multiple IT projects, leading to an 18% increase in monthly revenue.
✓ Onboarded new clients to the managed service business, expanding the client base and service offerings.
✓ Managed seamless email migrations to Office 365 and server migrations to Azure and AWS for multiple clients, enhancing scalability and performance.
✓ Implemented comprehensive security projects, including endpoint protection, anti-spam and anti-phishing measures, firewalls, and vulnerability assessments, significantly improving client security

✓ Managed a team of 18 IT professionals supporting 3,000 users across two locations, ensuring high levels of service and support.
✓ Spearheaded proof of concept initiatives for AWS and Azure cloud technologies, demonstrating their viability and benefits.
✓ Integrated the IT teams of SPi CRM and SPi Global in Dumaguete, fostering collaboration and operational synergy.
✓ Led the planning and execution of the Data Center expansion and migration project in Dumaguete, enhancing capacity and reliability.
✓ Facilitated the seamless consolidation and virtualization of production and corporate servers, optimizing resource utilization.
✓ Led the team in providing storage and server solutions for production use, ensuring scalability and performance.
✓ Acted as the technical lead in the successful migration of SPi Dumaguete to a new 900-seat SPi facility, ensuring minimal disruption.
✓ Served as the technical lead in the successful expansion of multiple projects delivered on time and within budget.